Refund policy

If you are not completely satisfied with your purchase. We offer our customers a 3 days return guarantee. You may return purchased items post-marked within 3 days from the date received. All returned items must be in new, unworn condition with original packaging. We do not accept any returns on our intimates collections (Lingerie, Bras, Panties, Socks). Customers may contact customer service via e-mail amimeellc@gmail.com to receive full refund.

Claims made after 3 days from date received will only be granted store credit.

Please provide the following information when contacting customer service about returned items;

1. Contact Information
2. Order Number
3. Description of items you are unsatisfied with
4. Description of defects
5. Pictures of items received must accompany email.

Upon review of claims customer service department will contact you within 5 business days.

Once claims are approved you must return the item within 5 days. You will only be fully refunded after we receive the returned item. WE DO NOT PROVIDE ANY RETURN LABELS. It is the customer’s responsibility to provide tracking information for the return package. If items is lost under carrier’s process, we do not proceed with the refunding process until we receive the items.